FAQ - Installation and Setup
backHow do I register my software?
Please
contact us and we can assist you in registering your software.
What if my log on information does not work?
Please
contact us and they can assist you in signing into your software.
Will Radio Traffic work on a Mac or OSX machine?
Radio Traffic only runs on Windows, and is optimized for Windows 7, 8, and 8.1.
If your Mac has an Intel-based processor, you can configure it to run Windows side-by-side with OSX to run Radio Traffic using the following third-party products:
Although we can't support these products directly, we have many customers using these to run our software on Macs. We support Radio Traffic under the Windows portion of the operating system. For more information regarding these third-party products, please visit their respective websites.
Do you recommend an Apple or Mac for RadioTraffic?
No. For full time traffic manager use, we recommend a Windows 64 bit machine with multi-core processor such as quad core or higher.
For sales or management to simply run a report now and then, if you already have a Macbook, RadioTraffic can be made to run on it.
If you don't have one already, our suggestion is to carefully evaluate a Windows machine for all your needs. If traffic is only 1% or 2% of your use and most of your other use demands a Mac, then RadioTraffic can work with Windows via BootCamp, Parallels
or VMware Fusion.
When we say we only support RadioTraffic on PCs, it means if a question or problem comes up on a Mac we will say to try the same operation on a PC. If it works there our support ends. If it does not work on a PC, we will fix it so everything works correctly on the PC.
We do not help with installing BootCamp, Parallels or VMware Fusion. We have not bought a fleet of Mac computers or added to our staff to test or support our software on a Mac. We do not intend to do so. While there would be some benefits, the cost associated with those is not proportional to the return.
We have to keep the main thing the main thing.