Start join.me

The Start join.me window can be accessed through the Tools main menu located on the Dashboard.



In a perfect world, diagnosing issues or sharing of information can be done using voice or written communications. However, we've found that in many cases there's nothing better than literally being on the "same page". In order to do this, we use screen sharing technologies such as join.me. In an effort to better facilitate this connection, we've automated out some of the steps involved by integrating the "launch" portion directly from the Dashboard.



When asked to make this connection, you'll be provided with a code to enter. This is a unique code that only lasts for the immediate session; once this session has been completed, the code is discarded and no longer functional. This protects everyone involved as this provides for a completely temporary connection. Once you've entered the valid code (provided to you by our support team), click the OK button to begin. From here, you will see that RT automatically launches your default web browser to the appropriate hook point on join.me's website. From here you'll have to follow the steps and instructions as provided by the join.me service.

Join.me From the Starter side

This is for both the Support Team (to learn how to use, and for those that want to better understand the entire Join.Me process.

Go to Join.me website and download. your desktop will have the Join.me Icon