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Software and services for the radio industry.

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Tools

This page contains several helpful tools, utilities and other third-party products that we utilize internally to test, diagnose, etc.

Please note that these tools are from third-parties and are provided here as-is (in other words, *not supported* by us). If any questions/support is required for these tools, please contact the respective parties.

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Microsoft .NET

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Checker

To verify if you have .NET installed...


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Repair

This tool detects and tries to fix some frequently occurring issues with the setup of Microsoft .NET Framework or with updates to the Microsoft .NET Framework.


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Network

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NETSTAT

To check machine for what TCP/IP "activity" is happening, you can use the NETSTAT command-line tool included with Windows. This does require an "admin" command prompt.

C:\> netstat -abn

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TRACERT

To review what is between your machine and our servers, you can use the TRACERT command-line tool included with Windows.

C:\> tracert traf.com

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PortQry 2.0

A command-line utility that you can use to help troubleshoot TCP/IP connectivity issues. 80 and 2433 are the ports RT needs to use.


These files need to be extracted before use. Once extracted, open a command line to where these files are located and execute a command similar to:

C:\> portqry.exe -n (server) -e 80 -p TCP

C:\> portqry.exe -n (server) -e 2433 -p TCP

Replacing (server) with either a server name or ip address.

The result should be "LISTENING"; if it is not, "something" is "blocking" the connection.

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WMI Test

To test access permissions, we've created a simple test program.


Execute this utility by using the command window; it's output should be the name of the computer, name of the user and the name of the operating system.

C:\> ComputerInfo

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Utilities

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Stepvoice Recorder

In order to record both the microphone (input) and speaker (output) devices into a single audio file (mp3), we use the following open-source (free) utility.


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Components


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Additional Info

In rare circumstances, there may be a situation where, for example, a firewall could be blocking access to our web services. For diagnostic purposes, the full address to these services are:


You can use a web browser to verify connection to these service locations. Please note that these services API's are not for public usage and, as such, are considered "unsupported".

Table of Contents [Hide/Show]


Tools
   Microsoft .NET
      Checker
      Repair
   Network
      NETSTAT
      TRACERT
      PortQry 2.0
   WMI Test
   Utilities
      Stepvoice Recorder
   Components
   Additional Info